Privacy policy

Effective Date: 17th April 2025

At NelsssDreamhouse, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website, purchase our products, or interact with us.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Payment Information: Billing details necessary to process purchases (we do not store credit card information; it is processed securely by our payment provider).
  • Order Information: Products purchased, order history, and delivery preferences.
  • Website Usage Data: IP address, browser type, pages visited, and interactions with our site (collected via cookies or similar technologies).

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.
  • Communicate with you about your purchases or customer service inquiries.
  • Send updates, promotions, and special offers (only with your consent).
  • Improve our products, services, and website functionality.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information with:

  • Service Providers: Third parties who help us operate our business (e.g., payment processors, shipping companies, marketing services).
  • Legal Requirements: If required by law or to protect our rights and safety.

4. Your Rights and Choices

You can:

  • Opt out of promotional emails at any time using the “unsubscribe” link.
  • Request access to or correction of your personal information.
  • Ask us to delete your information, subject to legal or business requirements.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but some parts of our site may not work properly without them.

 

6. Data Security

We take reasonable steps to protect your information using secure servers and encryption. However, no method of transmission over the internet is 100% secure.

 

7. Children’s Privacy

 

Our products and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

 

8. Changes to This Policy

 

We may update this policy occasionally. Any changes will be posted on this page with an updated effective date.

 

9. Contact Us

If you have any questions about this Privacy Policy or your information, please contact us at:

NelsssDreamHouse@icloud.com